Last updated: June 2026
Introduction
Four Seasons Home Improvement (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit 4seasonshome.com (or neptune.adinkraconcepts.com during development), how we use it, and the choices you have.
Information we collect
We collect information you provide directly to us when you:
- Fill out a contact form, quote request, or chat conversation
- Call or text our business line
- Subscribe to our newsletter or marketing emails
- Sign a contract or process a payment
Information collected typically includes: name, email address, phone number, ZIP code, project details, and (for clients only) billing address.
We also collect information automatically through cookies and analytics tools, including:
- Browser type, device type, and operating system
- Pages visited, time on page, and referral source
- Google Analytics 4 client ID and session data
- UTM tracking parameters for marketing attribution
- IP address and approximate location
How we use information
We use the information we collect to:
- Respond to your inquiries and schedule estimates
- Provide and improve our services
- Send marketing communications (you can opt out at any time)
- Analyze website traffic and improve user experience
- Comply with legal obligations
Information sharing
We do not sell your personal information. We share information only with:
- Service providers who help us operate (email, SMS, CRM, payment processors)
- Lending partners (only if you apply for financing)
- Legal authorities when required by law
SMS communications
When you opt into SMS communications, you agree to receive text messages from Four Seasons Home Improvement. Message and data rates may apply. You can text STOP to cancel at any time, or HELP for help. We will never share your phone number with third parties for marketing purposes.
Cookies
We use cookies for analytics (Google Analytics) and marketing attribution (UTM tracking). You can disable cookies in your browser settings, though some features of the site may not work properly.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at hello@4seasonshome.com.
Children’s privacy
We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.
Contact
Questions about this Privacy Policy?
Four Seasons Home Improvement
15730 Crabbs Branch Way
Rockville, MD 20855
hello@4seasonshome.com
(301) 948-2678